GoodLeaf Hosting - Miami Outage – Incident details

Miami Outage

Resolved3 hours 32 minutes

Affected

Network

Major outage from 5:38 PM to 5:56 PM, Operational from 5:56 PM to 9:10 PM

ColoHouse 36 NE 2nd St 4th Floor - Miami, FL

Major outage from 5:38 PM to 5:56 PM, Operational from 5:56 PM to 9:10 PM

  • ResolvedUTC

    We have switched back to path and everything is operational

  • UpdateUTC

    We have successfully restored internet connectivity by switching to OOB (Out-of-Band) and establishing a GRE tunnel to Path. We will keep the GRE tunnel active until our upstream provider, Path, is fully operational.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We have identified that our upstream provider Path has gone offline in Miami, we are going to fall over to our oob for upstream

  • InvestigatingUTC
    We are currently investigating this incident.