GoodLeaf Hosting - New Jersey Partial Internet Outage – Incident details

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New Jersey Partial Internet Outage

ResolvedMajor outage14 minutes

Affected

Network

Major outage from 4:08 PM to 4:22 PM

15 Enterprise Ave N - Secaucus, NJ

Major outage from 4:08 PM to 4:22 PM

  • ResolvedUTC

    This incident has been resolved, we performed a power reset on the switch and connectivity was restored.

  • UpdateUTC

    A technician is currently onsite and has begun actively diagnosing the issue. They are performing a full assessment of the affected hardware and network components to identify the root cause. Further updates will be provided as progress is made and more information becomes available.

  • IdentifiedUTC

    In the early morning hours of March 21st, our network engineers began deploying a new DDoS protection solution. During this process, one of the network devices became unresponsive, which resulted in the service disruption. We are currently coordinating with local teams to dispatch an onsite technician to diagnose and resolve the issue.