GoodLeaf Hosting - Network Incident Update – Incident details

Network Incident Update

Resolved
Operational
Started 14 days agoLasted less than a minute

Affected

Network

Operational from 12:50 AM to 12:50 AM

ColoHouse 36 NE 2nd St 4th Floor - Miami, FL

Operational from 12:50 AM to 12:50 AM

ColoHouse 36 NE 2nd St 5th Floor - Miami, FL

Operational from 12:50 AM to 12:50 AM

Updates
  • Resolved
    Resolved

    Earlier today we experienced a service disruption caused by a device in a customer colocation environment that began responding to ARP requests for IP addresses not assigned to it. This resulted in abnormal traffic levels that affected network stability.

    To protect the platform, we disabled the affected ports and isolated the source. Service has since been restored, and there is no ongoing impact.

    We are working with the customer involved to ensure the issue is fully resolved and does not recur.